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 Insuring the Small Business (CE) (INSCE015FL3)
This class is available for all insurance agents for CE credit, but was written especially for Commercial Lines Agents and Customer Service Reps who specialize or want to specialize in serving the small business market in their community.  The purpose of this class is to familiarize you with the many different types of insurance products that are available for this market.  As a Florida General Lines Agent or CSR, you are licensed to provide all of the products covered in this c..
Building a Professional Image (What You Say Before You Speak)
The success of any personal encounter in the business world begins the second someone lays eyes on you, often long before either of you says a word. A professional image - appearance, and behavior - helps start the experience in the right vein since people decide 10 things about you within 10 seconds of seeing you. Learn the art of impression management, equally applicable to men and women, so you know how to determine what impression you want to make and then how to look and act to get that rea..
Introduction to Relationship Building (CP002)
Building relationships is your key to controlling your career, your business and your destiny from your first job until you retire. You have one thing in common whether you are self-employed or work for someone else: People like to do business with and hire people they know and trust or people referred to them by people they know and trust. To be “the” one to get the sale or the job, you need to create, develop and maintain relationships with the right people to build social capital. Just knowin..
Target Your Market and Set Goals (Before the Event)
To achieve maximum results from your networking efforts, you need to target your market and set goals. This can be a daunting task without proper guidance and, therefore, many people never do it. They lack the advantage that this vital tool can give them in their business and career success. This course will help you complete your personal relationship-building plan and help guarantee that the networking process works for you. Further, keep this plan handy so you can continue to refine it as you..
Creating Effective Business Cards (Before the Event)
Your initial words in any face-to-face networking interchange are so important that you need to craft them so they inspire, inform and intrigue others enough that they want to know more about you. This course leads you through the process of creating your Verbal Business Card, the front end of your elevator pitch, which also serves as the basis of your top-of-the-mind positioning statement, a must for every business person. It also gives you vital delivery tips that lead you into meaningful conv..
Follow Up is Golden (After the Event) CP006
You did your before-the-event preparation. You worked the event with ease, and now you have a handful of business cards. What do you next? You follow up, of course! You’ll learn how … from the importance of collecting and recording information on business cards for populating your database to follow-up methods from email, handwritten notes, e-zines or newsletters to the time-proven telephone calls, business meals and referrals. You’ll also learn how to recognize and respond online and on the tel..
Building Business Relationships - The Series
Building Relationships for Business and Career Success - 5 Part Series CERTIFICATE PROGRAM (includes CP002 through CP006 listed below) - by Lillian D. Bjorseth Cradle-to-grave job security is gone. Building relationships is your key to controlling your career, your business and your destiny from your first job until you retire. You have one thing in common whether you are self-employed or work for someone else: People like to do business with and hire people they know and trust or people refe..
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